Metrics will be established and used to measure quality throughout the project life cycle for the product and processes. All quality documentation will become part of the LTFC Project Plan and will be transitioned to operations upon the successful completion of the project. The project team will work with the Quality Group to define and document all organizational and project specific quality standards for both product and processes. Establishing process quality standards will ensure that all activities conform to an organizational standard which results in the successful delivery of the product. Process quality for the LTFC project will focus on the processes by which the project deliverable will be manufactured.

The focus is on the project’s deliverable and the standards and criteria being used will ensure the product meets established quality standards and customer satisfaction. Product quality for the LTFC project will be defined by the company’s current standards and criteria for its fiber optic cable family. In order to be successful, this project will meet its quality objectives by utilizing an integrated quality approach to define quality standards, measure quality and continuously improve quality. The quality management approach for the LTFC project will ensure quality is planned for both the product and processes. The organization may already have a standardized approach to quality, however, whether it is standard or not, the approach must be defined and communicated to all project stakeholders. Quality should also be considered from both a product and process perspective. Quality must always be planned into a project in order to prevent unnecessary rework, waste, cost, and time.

This section of the Quality Management Plan describes the approach the organization will use for managing quality throughout the project’s life cycle.

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